🏥 The Vale Medical Practice – Update for Patients

✅ We have a new name

Our practice is now called
👉 The Vale Medical Practice

This has been approved by our Integrated Care Board (ICB).

🎯 Our mission

At The Vale Medical Practice, we deliver safe, kind, and accessible care to people across Marston Vale.
We combine the personal approach of a family practice with modern technology to improve patient care.

We support and develop our local workforce, promote environmental sustainability, and act as a centre for training and research to help shape the future of general practice.

🔄 What has changed?

We have made some improvements to help us care for you better:

• 🏷️ New name
• 🎨 New logo
• 👩‍⚕️ Changes to our staff teams

These changes will help us support patients now and in the future.

📍 Our practice area has grown

✅ We can now care for patients across the whole Marston Vale

This is because:

• Many of our patients already live there
• We want to support local communities better

✔️ This means:

• Better access to care
• Stronger links with local villages
• Services that meet your needs

👉 View our new boundary: click here

🏡 Who we care for

We look after patients in:

• Marston Vale and surrounding villages
• Wootton
• Shortstown

💙 We continue to provide: Friendly, personal GP care close to home

🎨 Our new logo

Our new logo:

• ✔️ Includes a link to our past
• ✔️ Shows we are looking to the future

👥 Improving our teams

We are making our teams stronger so we can:

• ✅ Respond quicker
• ✅ Be easier to contact
• ✅ Give more personalised care

We are also improving the patient experience at our sites.

🔧 What we plan to do next

Over time, we will:

• ➕ Offer more services locally
• 🤝 Work closely with our Patient Participation Group (PPG)
• 🧑‍🤝‍🧑 Connect more with our community

💻 Improving our website

Our website is our main way for you to contact us online.

We are:

• ✏️ Updating it now
• 🌐 Planning a full redesign in the future

This will make it:

• Easier to use
• More helpful
• Better for accessing services

❤️ Our mission

Our goal is simple:

👉 To provide kind, patient-centred care using modern technology

⭐ Our values

We are committed to:

• 👩‍⚕️ Supporting our staff
• 🎓 Training future healthcare professionals
• ❤️ Improving health in our communities
• 🌱 Working in a sustainable way
• 💡 Using innovation to improve services
• 👂 Listening to your feedback

🗣️ Your feedback matters

These changes were developed with:

• Our ICB
• Our Patient Participation Group (PPG)
• Our staff

💬 We would love to hear from you.

👉 Share your feedback here

🙏 Thank you

Thank you for your continued support.

We look forward to caring for you and your family
now and in the future.